Hey, you're here! Welcome to Heyday's Help Centre
⬇️ Download the Heyday App!
Understanding the Inbox
Assigning a conversation
How to Make a Teammate become an Administrator
Email - Teammate Performance Export
🎛️ CHAT SETUP
The Code Snippet
Customizing your Chat
Set Cookie Rules
How to Integrate Heyday Webchat into a Native App
How to Integrate Facebook Chat if you Already Call the SDK
CHANNELS & FEATURES
Elements that can be customizable:
The default welcome message is:
“Hi, how may I help you?”
as shown in the image below.
[In French, the default welcome message is “Bonjour, comment puis-je vous aider”]
If you would like a different copy
, please provide it for each language to your project manager.
If you would like to change the logo, you need to
send to your project manager
your desired logo image in the following conditions:
513 x 513 pixels
If you would like to change the theme colour, you need to send to your project the desired theme colour of the chat window in HEX format to your project manager.
Default copy is:
“Your virtual assistant”
[In French: “Votre assitant virtuel”]
If you would like a different copy, please provide it for
to your project manager.
Next - 🎛️ CHAT SETUP
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