Search…
ENGLISH
Hey, you're here! Welcome to Heyday's Help Centre
⬇️ Download the Heyday App!
👥
TEAMMATES
👩💻
My Profile
🔐
My Password
📚
Understanding the Inbox
💬
In Chat
👤
ADMINISTRATORS
📊
Analytics
Overview
Conversations
Team Performance
Advanced Reports
Flow Definitions
⚙
Settings
✨
Best practices
Assigning a conversation
How to Make a Teammate become an Administrator
Email - Teammate Performance Export
🎛️ CHAT SETUP
Overview
Heyday Chat
The Code Snippet
Customizing your Chat
Shopify
How to Integrate Heyday Webchat into a Native App
How to Integrate Facebook Chat if you Already Call the SDK
🔗
CHANNELS & FEATURES
Channels
Features
Powered By GitBook
📊
Analytics
This section is all about the data!
It allows administrators to keep track of the chatbot, the teammates and the customers' data analytics.
To open the Analytics tab, click on the symbol
located at center left of the Inbox as shown below:
The Analytics tab is divided into two insights:
Previous
Customer Insights
Next
Overview
Last modified 5mo ago
Copy link