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Product Search

Bots using Natural Language Processing(NLP) are turning a customer's text into structured data which is used to select an appropriate response!

The product search (NLP) benefits:

  • Improves shopper's experience through product discovery
  • Allows shoppers to: -> Search & browse products -> Product view online -> Build a cart directly in the chat** (This option is available for Shopify + Prestashop clients)

Supported E-commerce Platform Integrations

  • Shopify
  • Magento
  • SalesForce Commerce Cloud
  • Prestashop
  • Google Merchant Center
  • Lightspeed
  • Tailbase

Supported 3rd party tools

  • Algolia
  • DooFinder
  • Reflektion
  • Klevu
  • Spot
  • Boost Commerce (Shopify)