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Bots using Natural Language Processing(NLP) are turning a customer's text into structured data which is used to select an appropriate response!
- Improves shopper's experience through product discovery
- Allows shoppers to: -> Search & browse products -> Product view online -> Build a cart directly in the chat** (This option is available for Shopify + Prestashop clients)
- SalesForce Commerce Cloud
- Google Merchant Center
- Boost Commerce (Shopify)