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Hey, you're here! Welcome to Heyday's Help Centre
⬇️ Download the Heyday App!
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TEAMMATES
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My Profile
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My Password
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Understanding the Inbox
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In Chat
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ADMINISTRATORS
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Analytics
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Settings
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Best practices
Assigning a conversation
How to Make a Teammate become an Administrator
Email - Teammate Performance Export
🎛️ CHAT SETUP
Overview
Heyday Chat
The Code Snippet
Customizing your Chat
Shopify
How to Integrate Heyday Webchat into a Native App
How to Integrate Facebook Chat if you Already Call the SDK
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CHANNELS & FEATURES
Channels
Features
E-comms
FAQ Automation
Product Search
Sales Attribution
Store Locator
Continuous Conversation
Marketing Campaigns
Email Marketing & Newsletter
Order/Shipment tracking
CSAT Survey
Wait Time Management
Appointment Booking
Loyalty Program
Back in Stock Notifications
Price Drop Notifications
Product Recommendation Quiz
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Email Marketing & Newsletter

Email marketing & Newsletter with the chatbot creates a marketing strategy that complements each other as it procures customer emails for marketing opportunity whilst leading to higher conversions.
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Supported 3rd party tools:

  • Mailchimp
  • Klavyio
  • ConstantContact
  • Omnisend
  • Sendinblue
  • Zaius
  • Dialog Insight
For more information on third party integrations contact our customer success team.
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Order/Shipment tracking
Last modified 5mo ago
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