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Hey, you're here! Welcome to Heyday's Help Centre
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TEAMMATES
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ADMINISTRATORS
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Best practices
Assigning a conversation
How to Make a Teammate become an Administrator
Email - Teammate Performance Export
🎛️ CHAT SETUP
Overview
Heyday Chat
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Shopify
How to Integrate Heyday Webchat into a Native App
How to Integrate Facebook Chat if you Already Call the SDK
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Product Recommendation Quiz
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Wait Time Management
This feature is used to:
  • Manage customer’s expectations
  • Keep them informed during a 'transfer to teammate'
  • Evaluate wait time based on team workload
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Appointment Booking
Last modified 9mo ago
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