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Hey, you're here! Welcome to Heyday's Help Centre
⬇️ Download the Heyday App!
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TEAMMATES
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My Profile
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My Password
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Understanding the Inbox
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In Chat
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ADMINISTRATORS
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Analytics
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Settings
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Best practices
Assigning a conversation
How to Make a Teammate become an Administrator
Email - Teammate Performance Export
🎛️ CHAT SETUP
Overview
Heyday Chat
The Code Snippet
Customizing your Chat
Event Tracking
How to Integrate Heyday Webchat into a Native App
How to Integrate Facebook Chat if you Already Call the SDK
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CHANNELS & FEATURES
Channels
Features
E-comms
FAQ Automation
Product Search
Sales Attribution
Store Locator
Continuous Conversation
Marketing Campaigns
Email Marketing & Newsletter
Order/Shipment tracking
CSAT Survey
Wait Time Management
Appointment Booking
Loyalty Program
Back in Stock Notifications
Price Drop Notifications
Product Recommendation Quiz
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Appointment Booking
This feature allows customers to book in store or virtual appointments with specialist/stylists or teammates.
There are two business models for appointment booking:
Basic model (in chat only appt booking)
Advanced model
Supported 3rd party tools
Booxi (For advanced models)
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Wait Time Management
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Loyalty Program
Last modified
1yr ago