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Hey, you're here! Welcome to Heyday's Help Centre
⬇️ Download the Heyday App!
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TEAMMATES
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My Profile
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My Password
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Understanding the Inbox
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In Chat
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ADMINISTRATORS
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Analytics
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Settings
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Best practices
Assigning a conversation
How to Make a Teammate become an Administrator
Email - Teammate Performance Export
🎛️ CHAT SETUP
Overview
Heyday Chat
The Code Snippet
Customizing your Chat
Shopify
How to Integrate Heyday Webchat into a Native App
How to Integrate Facebook Chat if you Already Call the SDK
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CHANNELS & FEATURES
Channels
Features
E-comms
FAQ Automation
Product Search
Sales Attribution
Store Locator
Continuous Conversation
Marketing Campaigns
Email Marketing & Newsletter
Order/Shipment tracking
CSAT Survey
Wait Time Management
Appointment Booking
Loyalty Program
Back in Stock Notifications
Price Drop Notifications
Product Recommendation Quiz
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Marketing Campaigns
This feature brings conversational dimension into the marketing campaigns.
It allows retailers to:
  • Generate higher conversation rates,
  • Promote new product line,
  • Create new customer accounts
With the marketing campaign feature, a new script is integrated into the bot providing a seamless conversational experience.
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Email Marketing & Newsletter
Last modified 1mo ago
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