Automatic Department Assigning
This attribute allows the chat to automatically assign a specified department if the conversation starts on that page. This would be used in cases where a client wants any conversation starting on a given page to be escalated to a teammate immediately as such it should be used in conjunction with the flow referral attribute.
An example of this function would be:
<div id="hdAttributes" referral_department="Department"></div>
To modify the greeting simply replace the text in quotation marks in the example above. For example:
<div id="hdAttributes" welcome_message="Returns and Exchanges"></div>
Last modified 6mo ago