ENGLISH
Search
⌃
K
Hey, you're here! Welcome to Heyday's Help Centre
⬇️ Download the Heyday App!
👥
TEAMMATES
👩💻
My Profile
🔐
My Password
📚
Understanding the Inbox
Primary & Other
New Requests
Open Conversations
Assigned to Me
⭐
Starred
🤖
Chatbot Conversations
🚪
Closed Conversations
Filters
Greyed Out Conversations
💬
In Chat
👤
ADMINISTRATORS
📊
Analytics
⚙
Settings
✨
Best practices
Assigning a conversation
How to Make a Teammate become an Administrator
Email - Teammate Performance Export
🎛️ CHAT SETUP
Overview
Heyday Chat
The Code Snippet
Customizing your Chat
Event Tracking
How to Integrate Heyday Webchat into a Native App
How to Integrate Facebook Chat if you Already Call the SDK
🔗
CHANNELS & FEATURES
Channels
Features
Powered By
GitBook
Primary & Other
Primary and other are two categories at which conversations are separated in the Heyday Inbox.
Under
Primary
, you'll find the main conversations with the clients, which includes:
New Requests
Open Conversations