Search…
ENGLISH
Hey, you're here! Welcome to Heyday's Help Centre
⬇️ Download the Heyday App!
👥
TEAMMATES
👩💻
My Profile
🔐
My Password
📚
Understanding the Inbox
💬
In Chat
👤
ADMINISTRATORS
📊
Analytics
⚙
Settings
General
Chat Display
Business Hours
Chatbot & Automation
Team
Channels
Account
Advanced
Plan & Billing
✨
Best practices
Assigning a conversation
How to Make a Teammate become an Administrator
Email - Teammate Performance Export
🎛️ CHAT SETUP
Overview
Heyday Chat
The Code Snippet
Customizing your Chat
Shopify
How to Integrate Heyday Webchat into a Native App
How to Integrate Facebook Chat if you Already Call the SDK
🔗
CHANNELS & FEATURES
Channels
Features
Powered By
GitBook
Chat Display
In the chat display you decide when the chat widget is on and visible to your customers
How to turn chat widget ON/OFF
1.
Go to
your settings
> General > Chat Display
2.
Use the toggle to turn your chat widget visibility to
ON
or
OFF
3.
Publish your changes to confirm
THE FOLLOWING SECTIONS ARE AVAILABLE FOR SHOPIFY USERS ONLY:
Chat appearance and messages
In this section you're able to set:
Widget language
Greeting message
Background colour
Company name
Subhead* [Premium feature]
Welcome message* [Premium feature]
Absence message* [Premium feature]
Upload your logo
Chat Languages
In this section you can manage the default language or add another language for your BOT.
Default languages available are
French
and
English
😉
Previous
General
Next
Business Hours
Last modified
6mo ago
Copy link
On this page
How to turn chat widget ON/OFF
Chat appearance and messages
Chat Languages