Team
Invite your team to Heyday to handle all the incoming customer requests efficiently. By adding your teammates to Heyday, you:
reduce your first response time
route conversations to knowledge experts
add bandwidth to assist more customers
personalize all interactions
How To invite your team to Heyday
Click on the Settings icon in the left bottom corner
Click on Teams > Teammates
Fill in the First name, Last name, Email and Access type
Click on the Send invitation button
![](https://help.heyday.ai/~gitbook/image?url=https%3A%2F%2F4034817757-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252F-Lv6XLhjwb7f7cxmJf4g-887967055%252Fuploads%252FRUUakoQkX073bT4ggsDv%252FScreenshot%25202023-06-09%2520at%25208.21.44%2520AM.png%3Falt%3Dmedia%26token%3D3337af16-6b47-467e-8228-e274af1b5739&width=768&dpr=4&quality=100&sign=27e5f80f&sv=1)
![](https://help.heyday.ai/~gitbook/image?url=https%3A%2F%2F4034817757-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252F-Lv6XLhjwb7f7cxmJf4g-887967055%252Fuploads%252FCbybQajxA1wHQXCBznG1%252FScreenshot%25202023-06-09%2520at%25208.25.04%2520AM.png%3Falt%3Dmedia%26token%3D7c538767-f9bf-4576-93fd-437276e9756a&width=768&dpr=4&quality=100&sign=ff570c7c&sv=1)
Please ensure that the email address you provide is accurate. Teammates will receive an invitation to activate their Heyday account on the email address provided.
🏀 Please note: Only Admins have permission to add teammates, and the invitation link expires after 72-hours.
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