Automatic Forwarding

Heyday will provide you with an email address with the following format:

--> support@yourbrand.heyday-mail.com

Emails sent to this address will be received through the Heyday platform.

If you already have an email address that you’d like to keep, you have the option of redirecting the flow of emails to the Heyday email address provided to you.

You can find instructions on how to do so for Outlook & Gmail below. If you use another service or need additional help, please contact your Customer Success Manager or support@heyday.ai for more information.

Outlook

  1. Select Mail > Forwarding.

  2. Do one of the following:

    1. To turn on forwarding, select Start forwarding, enter the forwarding email address and select Save. Note: Select the Keep a copy of forwarded messages check box if you want a copy of the original message to remain in your mailbox.

    2. To turn off forwarding, select Stop forwarding and select Save.

See the complete details here.

Gmail

  1. On your computer, open Gmail using the account you want to forward messages from. You can only forward messages for a single Gmail address, and not an email group or alias.

  2. Click the Forwarding and POP/IMAP tab.

  3. In the "Forwarding" section, click Add a forwarding address.

  4. Enter the email address you want to forward messages to.

  5. A verification message will be sent to that address. Click the verification link in that message.

  6. Go back to the settings page for the Gmail account you want to forward messages from, and refresh your browser.

  7. Click the Forwarding and POP/IMAP tab.

  8. In the "Forwarding" section, select Forward a copy of incoming mail to.

  9. Choose what you want to happen with the Gmail copy of your emails. We recommend Keep Gmail's copy in the Inbox.

  10. At the bottom of the page, click Save Changes.

See the complete details here.

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